Returning your order is simple.

1. Find your original tracking link – This was sent to you via email when your order was shipped.
2. Access the return label – The return label is available under your tracking link.
3. Pack and ship your return – Securely pack your item and use the return label to send it back.

If you need any assistance, feel free to contact our support team.

Installing your AURA Showerhead is quick and effortless—no tools required! Just follow these simple steps:

1. Remove your old showerhead by unscrewing it from the hose.

2. Insert the ACF Filter:

• Unscrew the bottom of the AURA Showerhead.
• Place the ACF filter inside, ensuring the black ring is facing upwards.
• Screw the bottom cap back on securely.

3. Insert the Vitamin C Filter:

• Locate the back of the showerhead hose connection.
• Insert the Vitamin C filter inside.
• Use the small clipper to puncture a hole where the pre-marked hole is, allowing the filter to activate when water flows.

4. Attach your AURA Showerhead by twisting it onto the existing shower hose—our design fits all EU-standard connections.

5. Run water for 30 seconds to activate the filtration system.

That’s it! In just 2 minutes, you’re ready to enjoy cleaner, healthier water for your skin and hair.

Still need help? 
Contact us at contact@anewshower.eu

Shipping is completely free across the entire EU—no hidden fees, no extra costs.

Once you place your order, we’ll process it quickly and deliver it to your door within 1-4 business days.

Need more details? 
Contact us at contact@anewshower.eu

We offer a 30-day risk-free guarantee, so you can try the AURA Showerhead with confidence. If you're not satisfied, you can return it hassle-free—no questions asked.

Need help with a return? 
Contact us at contact@anewshower.eu